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    Problem with Scale Ratings and Multilingual translation

    Asked by kastoras on December 20, 2013 at 02:00 AM

    Hi guys!

     

    I have form http://form.jotform.co/form/33433386141854? and I use 2 languafes Greek and English

     

    I translated the "Wors Text" and the "Best Text" of  the sale rating questions. When i switch from English to Greek the Worst and Best text remain in the Greek language

     

    Either the default is English or Greek, the samem problem appears

     

    Thanks in advance

    Lefkios

    Screenshot
    translation problem and JotForm thanks greek
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    JotForm Support

    Answered by jonathan on December 20, 2013 at 08:31 AM

    Hi,

    I was able to reproduce this issue.

    Unfortunatelly, I could not find a workaround that could help.

    There is a bug in the language translate tool as it could not change language of scale rating tool back to default language when translated.

    The most I can suggest for now is to use other rating tool -- the star rating might be suitable alternative for now.

    I will submit a bug ticket to our next level support so that it can be attended to.

    We will notify you when we have updates on this.

    Thanks.

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    Answered by emrew86 on December 20, 2013 at 10:13 AM

    Bug has been fixed

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    Answered by Lefkios on December 24, 2013 at 06:30 AM
    Thanks guys!!! Really appreciate itI wish you all the best for the holidays.
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    JotForm Support

    Answered by liyam on December 24, 2013 at 07:54 AM

    You're very much welcome, Lefkios. 

    If you have other questions or concerns, please do not hesitate to create a new thread.

    Thanks and happy holidays!

    -Liyam