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    Problem with Scale Ratings and Multilingual translation

    Asked by kastoras on December 20, 2013 at 02:00 AM

    Hi guys!


    I have form http://form.jotform.co/form/33433386141854? and I use 2 languafes Greek and English


    I translated the "Wors Text" and the "Best Text" of  the sale rating questions. When i switch from English to Greek the Worst and Best text remain in the Greek language


    Either the default is English or Greek, the samem problem appears


    Thanks in advance


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    JotForm Support

    Answered by jonathan on December 20, 2013 at 08:31 AM


    I was able to reproduce this issue.

    Unfortunatelly, I could not find a workaround that could help.

    There is a bug in the language translate tool as it could not change language of scale rating tool back to default language when translated.

    The most I can suggest for now is to use other rating tool -- the star rating might be suitable alternative for now.

    I will submit a bug ticket to our next level support so that it can be attended to.

    We will notify you when we have updates on this.


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    Answered by emrew86 on December 20, 2013 at 10:13 AM

    Bug has been fixed

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    Answered by Lefkios on December 24, 2013 at 06:30 AM
    Thanks guys!!! Really appreciate itI wish you all the best for the holidays.
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    JotForm Support

    Answered by liyam on December 24, 2013 at 07:54 AM

    You're very much welcome, Lefkios. 

    If you have other questions or concerns, please do not hesitate to create a new thread.

    Thanks and happy holidays!