What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to change account email with typo due to confirmation

    Asked by Mcward on December 20, 2013 at 09:34 AM

    I managed to change the email address to contact@5dii.com.com, (should have been contact@5dii.com). So when I try to correct it a confirmation email is sent to an address that is not valid.

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    JotForm Support

    Answered by EltonCris on December 20, 2013 at 11:15 AM

    Our apologies.

    I have now fixed this here. Kindly recheck.


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    JotForm Support

    Answered by NeilVicente on December 30, 2013 at 02:44 AM


    I have released a fix for this bug. Can you please try it and let me know if it works on your end?