What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message when looking at submissions

    Asked by ICFforms on December 20, 2013 at 10:35 AM

    Hello,

    We are getting the attached error message when trying to look at submissions for our forms.  It says that we are using IE but we are all actually using Chrome and we tried firefox but are getting the same error.

     

    -Emily - ICF

    Screenshot
    Submissions message hello attached
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    JotForm Support

    Answered by EltonCris on December 20, 2013 at 11:20 AM

    Hi Emily,

    Thank you for reporting. We are aware of this issue, and this has been checked by our developers now. We will update you here once this is fixed.

    Our apologies for any inconveniences caused.

    Regards!

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    JotForm Support

    Answered by EltonCris on December 20, 2013 at 11:40 AM

    The problem has been fixed. Kindly recheck. 

    Thanks!

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    Answered by ICFforms on December 20, 2013 at 11:43 AM

    Hello,

    I have checked and it is functional again.

     

    Thank you,

    Emily - ICF