What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am getting an error message when trying to retrieve submissions. Why? I am using Firefox.

    Asked by gwic on December 20, 2013 at 11:13 AM

    I have a screenshot of the message. This happens for all of my forms.

    Screenshot
    Submissions message retrieve submissions My Forms all
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    JotForm Support Manager

    Answered by Jeanette on December 20, 2013 at 11:54 AM

    Very sorry about this, the problem should be fixed now. Let us know if the problem persist in your side