What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cannot access submissions

    Asked by kellypratt on December 20, 2013 at 11:20 AM

    Trying to see SUBMISSIONS"

    whether opening in Chrome or  Firefox - i keep getting this message 

    Cannot read form information. Try reloading the page. You will probably need to use a different browser (such as Firefox). There seems to be a bug with the Internet Explorer version you are using.


    this seems to be the case for all of my forms.


    note; I do seem to be able to edit forms.  just not see submissions 

    Page URL:

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    JotForm Founder

    Answered by aytekin on December 20, 2013 at 11:58 AM

    Fixed now. Sorry about that. 

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    Answered by kellypratt on December 20, 2013 at 12:58 PM

    thanks!  have I told you lately how much i love jotform???  amazing tool...

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    JotForm Support Manager

    Answered by Jeanette on December 20, 2013 at 02:00 PM

    We appreciate your kind kind words toward our product

    Do not hesitate to contact us anytime