- Luca32435Asked on December 20, 2013 at 05:51 PM
I have a form where people design their own product. I preview it and filled everything out. When i clicked pay, a yellow box appeared around it for about .1 of a second. I scrolled down and it said "Unfinished feilds, fix before continuing" or whatever.
- JotForm SupportjonathanAnswered on December 20, 2013 at 07:47 PM
I was able to reproduce the issue.
In my testing of your form https://www.jotform.com/33534638357259 , I found that the widgets Advance Color Picker and Futurico Radio buttons are the caused of issue.
The 2 mentioned widgets, when set as *Required fields, will have issue when submitting the form. The require validation message becomes erroneous when any of this 2 widget is required enable.
I will submit a bug ticket to our next level support to begin process of rectification.
The temporary resolution I can suggest for now is to not make this 2 fields a *required field in the form or use an altenrative field instead.
You can use the regular radio option button and a textbox instead for color picker.
We will notify you when we have update on the status of this issue.