What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Form Keeps Saying It Has Fields to Be Filled In, But It Doesn't

    Asked by Luca32435 on December 20, 2013 at 05:51 PM

    I have a form where people design their own product. I preview it and filled everything out. When i clicked pay, a yellow box appeared around it for about .1 of a second. I scrolled down and it said "Unfinished feilds, fix before continuing" or whatever.


    Please help!


    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on December 20, 2013 at 07:47 PM

    Hi Lucas,

    I was able to reproduce the issue.

    In my testing of your form https://www.jotform.com/33534638357259 , I found that the widgets Advance Color Picker and Futurico Radio buttons are the caused of issue.

    The 2 mentioned widgets, when set as *Required fields, will have issue when submitting the form. The require validation message becomes erroneous when any of this 2 widget is required enable.

    I will submit a bug ticket to our next level support to begin process of rectification.

    The temporary resolution I can suggest for now is to not make this 2 fields a *required field in the form or use an altenrative field instead.

    You can use the regular radio option button and a textbox instead for color picker. 

    We will notify you when we have update on the status of this issue.