How to Send Submissions as Original PDF Attachment on Emails

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    Asked on May 05, 2021 at 05:47 AM

    My pdf attachment can't sending with email

    This is a re-post of a comment on How the PDF Connection works with Smart PDF Forms?

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    Answered on May 05, 2021 at 11:30 AM


    When I checked your form, the name of “Admin-Report-Check-List-COVID-19“ I saw your page is prepared as a Smart PDF Form but there is no PDF file in it.

    I have cloned your form to test it on my end. For your information, nothing has been changed on your original form.

    When you upload a PDF file to that form Jotform will create an online form by using the PDF file automatically as shown in the below screencast:


     In addition, you need to add an Autoresponder Email to be sent to the users filling out the form for them to be able to receive their data via mail. 

    Please follow the steps and the screencast below:

    • When you are in the Smart PDF Forms select the Settings on top
    • Click on the E-Mails button on the left.
    • Click the Add an email.
    • Select the Autoresponder email.


     If you want them to see their submissions in the original PDF by attaching it to the autoresponder email we set above, please follow the steps below:

    • When you’re in the Settings panel, select the Form Settings.
    • Then, tick the “Enable original PDF attachment in autoresponder email” option.


    If you require any further assistance, please feel free to reach us at any time.