- SpeakeasyDCAsked on December 21, 2013 at 09:26 AM
I click authenticate button, then accept and it goes to blank sceen. see screenshot
- alp_denizAnswered on December 21, 2013 at 10:16 AM
I could not replicate the issue, do you still experience it?
- SpeakeasyDCAnswered on December 23, 2013 at 02:31 PM
yup. tried it in safari, chrome and firefox. Same results. I go to edit form, then integrations, then googl drive, then authenticate, then agree, then I get blank page.
- EliezerNAnswered on December 23, 2013 at 02:59 PM
Thanks for the confirmation.
From our side everything is working fine. Did you already try with a different form? It could be possible this issue is isolated to that single form. So, it would be helpful if you try using a different form or use a cloned version of your form. Here is how you can clone your form: Form cloning
Please inform us if the issue still persists.
- SpeakeasyDCAnswered on December 23, 2013 at 03:10 PM
got it to work on another form. Maybe the first one didn't work b/c it was imported from another platform. Thanks!
- JotForm SupportjonathanAnswered on December 23, 2013 at 03:49 PM
Thank you for updating us.
Contact us again anytime if you need further assitance.