What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform integration with Mailchimp not working, selecting groups doesn't work

    Asked by LearnButeyko on December 23, 2013 at 04:20 AM

    First I want to say that I love Mailchimp and I think that the integration with Jotform is already pretty swell. But one thing isn't working and I was wondering if I could get help with that.

    Basically, I have a list that has quite a few sub-groupings, and I have a Jotform that I want to integrate with this list.

    So I went to Jotform and integrated the form with my Mailchimp list, and I selected which groups it should categorize these new contacts coming from this jotform by.

    When I test it filling out the Jotform, the contact imports into Mailchimp fine, but it doesn't set the groups properly.


    I looked in the API console in Mailchimp and I see this error:
    nope - - listUpdateMember - php - 0.056s - MCAPI/1.3 - 1.3 - (270) List_InvalidInterestGroup

    It seems to me that  List_InvalidInterestGroup is deprecated and that the grouping isn't happening properly, but I know NOTHING about this stuff so I could be completely wrong.

    In any case, you have any ideas?

    Thanks in advance

  • Profile Image
    JotForm Support

    Answered by NeilVicente on December 23, 2013 at 06:49 AM

    Sorry about this. It seems that the importation of already-existing submissions is buggy and does not properly send the correct grouping information to MailChimp.

    With that said, I have sent a corresponding bug ticket to our development team. We will contact you as soon as the said bug gets fixed.

    Your patience is greatly appreciated.

  • Profile Image

    Answered by lafototeca on August 21, 2014 at 02:33 PM


    Was this ever solved?

    I am having the exact same erro