What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change from Professional to Premium?

    Asked by RVPSGI on June 20, 2011 at 01:27 PM

    I would like to downgrade my service from Professional to Premium. I cannot find anywhere to do this on your site. Can you tell me where I need to go to do this?

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    Answered by allanftd on June 20, 2011 at 10:08 PM

    Hi RVPSGI,

    Kindly cancel first your Professional account to downgrade to the Free subscription. Then, remember to  go to the Pricing Page to upgrade to the Premium account on or before the 1st day of next month.

    Please let us know if you need further assistance. Thank you for being a JotForm user!

    JOTFORM SUPPORT