Your JotForm Account mohamed_m22 is Suspended‏

  • Profile Image
    mohamed_m22
    Asked on December 24, 2013 at 05:53 AM

    Hello,

    i receive this email today:

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

     

    We will try to resolve this issue as quickly as possible. 
    JotForm Team

     

     

    i dont make any thing  why my account supsend ? please activate my account this is important for our clients.

    thanks

  • Profile Image
    ardy0689
    Answered on December 24, 2013 at 08:50 AM

    We apologize for this inconvenience. Upon checking your account, you were autosuspended by our system by mistake. I made a manual review and found no suspicious forms that violates our Terms of Use. I have now reactivated your account, and whitelisted the form that got you suspended. Please accept our apologies. Thanks