What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your JotForm Account mohamed_m22 is Suspended‏

    Asked by mohamed_m22 on December 24, 2013 at 05:53 AM

    Hello,

    i receive this email today:

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

     

    We will try to resolve this issue as quickly as possible. 
    JotForm Team

     

     

    i dont make any thing  why my account supsend ? please activate my account this is important for our clients.

    thanks

    JotForm jotform account email style size
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    JotForm Support

    Answered by ardy0689 on December 24, 2013 at 08:50 AM

    We apologize for this inconvenience. Upon checking your account, you were autosuspended by our system by mistake. I made a manual review and found no suspicious forms that violates our Terms of Use. I have now reactivated your account, and whitelisted the form that got you suspended. Please accept our apologies. Thanks