What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No file download Link in email

    Asked by WARSArmorRadioStation on December 24, 2013 at 03:36 PM

    This is reference to my last issue. I can upload a file (MP3) and then when it arrives in my email there is nothing there.

    This is a link ot the page it is on. I can send a screen capture of my email as well if needed. 


    Page URL:

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    JotForm Support

    Answered by jonathan on December 24, 2013 at 04:11 PM


    I suggest you try to put a proper labels to your form and make sure the upload field is set as *Required field


    After doing this, check also the Notification E-mail, create a new notification using the Add New E-mail button.


    Inform us if issue persist.