What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Wrong Product Image URLs

    Asked by Mike_T on December 25, 2013 at 02:19 PM


    The product images are not showing up since you have incorrect image URLs.

    For example, https://db.tt/IfRbzsnp, that URL is redirecting to incorrect image link - https://dl.dropboxusercontent.com/u/56372963/parashoot%20web%20forms/original_12620198238172-07.jpg

    Please make sure to use correct links in order to fix this issue.

    Note, you can also upload your images to our servers using the Image tool (like you did with Logo), then grab the URLs from Image Source and add them as product Image URLs.

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by vronskaya on December 25, 2013 at 02:28 PM

    Thank you, Mike_T!

    I'll try it later.


    Happy holidays!

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    JotForm Support

    Answered by Mike_T on December 25, 2013 at 02:32 PM

    You are quite welcome. Please feel free to contact us anytime :)