Please advise on how to unlock account.

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    Asked on May 12, 2021 at 10:02 AM

    Please advise on how to unlock account. Accidentally locked our account, too many failed attempts. I did steps above and received the error message "too many requests" when I tried to submit the password reset. No emails have come through.

    Please fix as soon as possible.

    This is a re-post of a comment on How to reset Jotform account password

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    Answered on May 12, 2021 at 10:50 AM

    Thank you for contacting us.

    I have flushed your login attempts from our server. Please try to login into your account again. If in case you've forgotten your password, you can reset your account password by following the guide below.

    Guide: how-to-reset-jotform-account-password

    Let us know if you need any further assistance.