What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mailchimp integration not working

    Asked by trackingwonder on December 27, 2013 at 12:50 AM

    I'm using JotForm to capture the information and have done the MailChimp integration as I want to store the user name and email there. However, the data doesn't seem to get captured in Mailchimp. Can you please check this form and suggest if there is an issue with the integration?

    Page URL:
    http://form.jotform.us/form/33585623301147

    JotForm email name check
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    Answered by on December 27, 2013 at 03:02 AM

    Hi,

    Instead of using a separate name and last name field, use Full Name field under Quick Tools in order to mapped it with your MailChimp full name field. Test your form afterwards, it should work fine.

    Please update us if the issue persists so we can investigate this further.

    Regards!

  • Profile Image

    Answered by stephencoverdale on December 30, 2013 at 02:17 AM

    Hey There

    I am facing a similar issue. Though the form already contains Full Name field, I am still not getting the submissions into Mailchimp. http://form.jotform.co/form/32758359156869?

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    JotForm Support

    Answered by EltonCris on December 30, 2013 at 05:26 AM

    @stephencoverdale

    In order for us to assist you better, please post your question on a separate thread. This would help us track questions easily per thread.

    Thanks for your understanding.