What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving payments using Jot Forms (Payment tools integration)

    Asked by Nausheen on December 27, 2013 at 05:03 AM

    Hi,

     

    I am a developer and using the Jot forms to integrate in my Shopify project. My client wants to accept payments through forms like you have in your Payment Tools like authorize.net.

     

    Can you please pass on my query to your technical team? Please tell me:

    1. Is using authorize.net using your payment tools safe? As the customers will be submitting there bank details through Jot Forms, therefore, this is our essential requiremnt.

    2. Also, I am trying to integrate to authorize.net payment tool using sandbox merchant account's API Key and Transaction Key but there is an integration error. Please provide us help in integrating authorize.net as the payment tool.

    Currently, I have integrated Stripe payment tool on my webpage but I want to integrate authorize.net. If you can help me intgerate my test merchant account of authorize.net with the authorize.net payment tool of Jot Form, we may upgrade our plan from free to paid. Please help.

     

    Thanks,

    Nausheen

    Page URL:
    http://amrascruises.myshopify.com/pages/make-a-payment

    Screenshot
    tools style size payment tool font
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    JotForm Support

    Answered by Welvin on December 27, 2013 at 06:56 AM

    Hi Nausheen,

    Welcome to Jotform. Please find my answers below about your questions with our Payment Tools:

    1. Our forms are secure. Our payment integrations are secure. If you'd like that all data will be more secure when someone submits to the form, use our Secure URL feature: Setting Up a Secure or SSL Form.

    2. Please review and use this guide instead Run your form using Auth.net payment tool in Emulator Mode

    We're here 24/7 so if you need further assistance with the above methods, please let us know.

    Thanks

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    Answered by Jeronone on December 29, 2013 at 11:10 PM

    Hi Welvin,

    Thank You for your quick response. I read this guide  Run your form using Auth.net payment tool in Emulator Mode. you asked me to review. But, now I am getting this error:

    "Transactions of this market type cannot be processed on this system."

    Please help me integrate this as soon as possible. It will be a great help.

     

    Thanks

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    Answered by Nausheen on December 29, 2013 at 11:12 PM
    Hi Welvin,
    Thank You for your quick response. I read this guide Run your form using Auth.net payment tool in Emulator Mode . you asked me to review. But, now I am getting this error:
    "Transactions of this market type cannot be processed on this system."
    Please help me integrate this as soon as possible. It will be a great help.

    Thanks,
    Nausheen Khanam

    ...
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    JotForm Support

    Answered by EltonCris on December 30, 2013 at 04:19 AM

    Hi Nausheen,

    Works fine on my end when I make a test.

    What account type did you choose? Make sure it is "Card Not Present" when you sign-up a Sandbox account. Kindly try it again.

    Thanks!

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    Answered by Nausheen on December 30, 2013 at 05:17 AM
    Hi EltonChris,

    It works fine now J I had created the account with “Card Present” earlier on sandbox. Thank You for quick and great help.

    ...
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    JotForm Support

    Answered by EltonCris on December 30, 2013 at 05:18 AM

    Awesome! Thanks for letting us know.

    Regards!

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    Answered by Nausheen on December 30, 2013 at 05:19 AM
    Hi EltonChris,

    It works fine now. I had created the account with “Card Present” earlier on sandbox. Thank You for quick and great help.

    ...
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    Answered by Jeronone on December 30, 2013 at 05:24 AM

    One more thing, please tell me how to integrate it if I want to use a live merchant account instead of Sandbox account now?

     

    Thanks

     

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    JotForm Support

    Answered by EltonCris on December 30, 2013 at 07:00 AM

    @Jeronone 

    If you'd go live, just set Sandbox Mode to "No". This time you have to use your live API credentials at authorize.net.

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    Answered by Jeronone on December 30, 2013 at 07:10 AM

    Thank You so much for such a great help. Great work !