- ThomasCoughlinAsked on December 27, 2013 at 09:18 AM
- JotForm SupportjonathanAnswered on December 27, 2013 at 09:33 AM
Your previous paid subscription had already expired.
You can upgrade your current FREE plan to paid plan.
Do the ff: steps to change credit card details and upgrade your plan.
1. Make sure you are logged in to your JotForm account
https://www.jotform.com/login (use this link)
2. While logged in, go to Accounts Billing page or use this shortcut link https://www.jotform.com/myaccount/billing
3. You can now upgrade using the 'Switch Plan' button in the page.
4. On the payment procedure use your new credit card details.
Inform us if you need assistance.