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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to see thank you message for long form after submit

    Asked by designfacet on December 28, 2013 at 09:36 AM

    Assuming the form is long and once they hit submit, the thank you message is shown at the top

    of the page, therefore the user miss seeing it. Anyways to correct this, if not jotform can think of something in the new year.

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    JotForm Support

    Answered by Welvin on December 28, 2013 at 02:37 PM


    Is there anyway we can check the form into your website? We'll see if we can do something to your form's thank you settings. 

    You may also consider creating another page to your website and put your thank you message there and use it as your form thank you URL: Custom Thank You URL


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    Answered by designfacet on December 29, 2013 at 11:33 AM

    Thank you but I decided to make my own url page.