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  • Profile Image

    Email Notification Does not have the complete submission

    Asked by candleglassman on December 28, 2013 at 10:52 AM

    Upload 01 Memorial Image

     

    Uploaded info from the above form is oncomplete.  Information from text box 2 is missing.

     

    What's up???

     

  • Profile Image

    Answered by Cesar on December 28, 2013 at 12:02 PM

    Kindly verify the test submission I have made to your form: https://www.jotform.com/22067224727149

    I have also noticed that Text Box 2 is not a required field. Kindly make sure to set the fields as required to avoid users from submitting the form with missing data. Thank you.

     

    Screenshot:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22711_tessubmissionimgtext23.png

  • Profile Image

    Answered by candleglassman on December 28, 2013 at 06:38 PM

    I tried the test link you sent.  Unfortunately, info in text box 2 was not transmitted. All other field info was sent correctly.  Still unresolved.

     

    Thanks for your assistance.

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    JotForm Support

    Answered by abajan on December 28, 2013 at 07:01 PM

    @candleglassman

    Unfortunately, the reply you posted came out blank in the forum. Please try posting it again via this link.

    Thanks

  • Profile Image

    Answered by candleglassman on December 28, 2013 at 07:06 PM

    I tried the test link you sent.  Unfortunately, info in text box 2 was not transmitted. All other field info was sent correctly.  Still unresolved.

     

    Thanks for your assistance.

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    Answered by Cesar on December 28, 2013 at 07:47 PM

    It appears that your email notification is missing to post the value on your email notification, as the field was not added to your email alert. I have since then added the missing field. If you need further assistance, do let us know. Thank you.

     

    Screenshot:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22714_adddtext2.png

  • Profile Image

    Answered by candleglassman on December 29, 2013 at 08:51 AM

    Thanks Cesar!

     

    Works perfect now.