What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    question regarding accepting credit cards through a jotform

    Asked by Charles Vamadeva on December 29, 2013 at 03:44 AM


    if I set up one of your forms on my website to allow for capturing paypal and credit card information, do I need to provide my own merchant account credentials, or do you also provide the merchant account for accepting credit cards with?
    I do already have a Paypal business account


    Charles V.

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    JotForm Support

    Answered by Welvin on December 29, 2013 at 04:52 AM

    Hi Charles,

    Capturing Credit Card Information without the use of our payment tools is not permitted so we'd suggest using one of our payment tools. We have Paypal Pro: PayPal Forms. With Paypal Pro,  you can accept Payment by Credit/Debit Card or either using Paypal Account Balances.