What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit card with Paypal pro not working?

    Asked by darylbeans on April 14, 2010 at 09:43 AM
    I have installed the API passwords and tested it and it said it worked.  When I try to process my credit card I get an Invalid Data message.
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    Answered by johnwelsh on April 14, 2010 at 01:55 PM
    same here ? im dissappointed to say the least
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    Answered by corc_itweb on April 15, 2010 at 11:02 AM
    Same here.  Any fixes?
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    Answered by DPG_User on February 06, 2011 at 06:25 PM

    This problems seems to continue.  I find myself having the same issue.  Any fixes or updates?

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    JotForm Founder

    Answered by aytekin on February 07, 2011 at 09:45 AM

    Those posts are from "April 14/15, 2010". When we released the new version, there was a problem and that was fixed then. 

    PayPal Pro is working correctly right now. I checked our logs and many users are using this feature without any problems. Please check your Transaction Key, that might be incorrect. If the problem continues, please post it on a separate thread and include the form ID, and we will investigate this issue. Please do not post any more on this very old thread.