primary email

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    desiree
    Asked on December 30, 2013 at 03:36 PM

    Last email I asked how to change the primary email, but the instructions provided did not work. The problem we are having, we go to change the primary email, but the email we currently have on file, we are not receiving emails to. How can we correct this problem? Derek@golf-lift.com is not receiving any emails from the forms that are coming in. help! 

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    EltonCris
    Answered on December 30, 2013 at 06:43 PM

    Hi Desiree,

    Here's how to change email notification recipient: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Changing your account email won't changed your form notification recipients. Please follow the guide above and make an actual submission with your form after that. If the problem still persists, let us know here.

    Regards!