What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    because my form is not active. urgent

    Asked by jhonliz on December 30, 2013 at 05:42 PM

    Hello friends how are you. I wonder because my form is not available. I think not and had no fault in the use of the form. I do not understand because it says not available if it is not used 100% of shipments per month giving. Thanks I await your prompt response.

    translated with google. not speak English


    Hola amigos como estan. Quisiera saber porque mi formulario no esta disponible. Creo que no e tenido ninguna falta en la utilizacion del formulario. No comprendo porque dice que no esta disponible si no es usado el 100% de los envios que dan por mes. Gracias espero su pronta respuesta.

    traducido con google. no se hablar ingles

    Page URL:
    http://jotformz.com/form/23058774596669

    thanks hello and
  • Profile Image
    JotForm Support

    Answered by Welvin on December 30, 2013 at 10:56 PM

    Hi,

    You've set an expiration to your form. The date from the settings is 2013-12-30 13:00 . I've fixed that by removing the limit. If you need that, I'd suggest adjusting the date.  

    It's Setup & Embed > Preferences > Form Limits > Expiration Date:

    Thanks