Foreign currency input --> Paypal Processing in USD?

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    Asked on December 31, 2013 at 12:04 AM

    I have a donation form set up for a non-profit organization that collects contributions from people in the US.

    Our current Paypal account is a US account linked to a US bank. These donations are managed by a US-based 501(c)3 non profit org.

    I would like to set up a second donation page w/Paypal form that accepts donations in INR (Indian Rupees) for residents of India who wish to contribute.


    OPTION 1
    Can I present the initial donation box as INR but have Paypal process USD?

    i) user enters 6200 INR

    ii) transaction is passed to US Paypal account

    iii) transaction amount shown as $100 USD (assuming 1:62)




    b) Can I set up a 2nd Paypal account in India, link it to an Indian bank, and then have a  new Jotform donation form accept the INR data and process the whole thing thru Paypal India natively as INR?

    I don't see INR as an option so am not sure if Jotform can work with this currency at all?

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    Answered on December 31, 2013 at 12:34 AM

    Hi Masalamedia,


    I believe, in my opinion, that option A is the best, wherein you indicate Indian Rupees but it converts to US dollars is the best while the Indian Rupee option is currently being developed by JotForm. 

    Additionally, it would be great to indicate in the form for Indian residents that their donations will be in Indian Rupees but once they donate, it will be converted to US dollars. 

    The aforementioned options above will work best, while the option B, where Indian Rupee currency is being developed. 

    Thank you very much.


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    Answered on December 31, 2013 at 12:48 AM

    Thanks for the tip... but how does one set the form up to perform such a conversion?

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    Answered on December 31, 2013 at 07:31 AM

    @ Masalamedia 

    As INR currency is not supported by Paypal, then, the JotForm paypal field also will not be able to support this currency type. This is the reason why it is currently not available in the form.

    Because of this, even the option B will not be possible, because the form payment field(paypal) will not be able to support INR natively.

    From what I understand, the best solution is to use a payment field (not Paypal) that can able to support INR -- to my knowledge the 2CO do support INR currency.

    Please inform us if you need further assistance.