Error

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    Marinetti
    Asked on December 31, 2013 at 04:32 AM

    ../../js/builder/question_definitions.js:254: TypeError: Cannot call method 'replace' of undefined return str.replace(/<\w+(\s+("[^"]*"|'[^']*'|[^>])+)?>|<\/\w+>/gi, ''); ^ TypeError: Cannot call method 'replace' of undefined at Object.BuildSource.escapeTags (../../js/builder/question_definitions.js:254:16) at Object.BuildSource.subLabel (../../js/builder/question_definitions.js:237:18) at Object.BuildSource.createInputHTML (../../js/builder/question_definitions.js:1110:26) at Object.BuildSource.createHTMLCode (../../js/builder/build_source.js:1644:30) at Object.createCSS [as createFullCode] (../../js/builder/build_source.js:937:27) at Object.BuildSource.getCode (../../js/builder/build_source.js:738:36) at v8_build_source.js:61:30

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    ashwin_d
    Answered on December 31, 2013 at 07:47 AM

    Hello Marinetti,

    I'm sorry for the trouble caused to you.

    That was because of the a recent update made to our system. Our backend team have already resolved this issue and your form is working fine now.

    Thank you!

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    purecv
    Answered on March 18, 2014 at 10:37 PM

    I have the same issue now. Please help. We've spent so much time creating our forms, they are now broken

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    ashwin_d
    Answered on March 19, 2014 at 05:02 AM

    Hello purecv,

    I'm sorry for the trouble caused to you.

    Please open a new thread so that we can report this issue to our back end team. For now, I would suggest you to please load your form in editor and click on the save button. Do get back to us if that resolves the problem.

    Thank you!