The changes of my forms reverted back

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    Asked on December 31, 2013 at 04:52 AM


    ALL MY formsssss just went DOWN !

    i didnt do anything !

    what happened !!!!!!!!!!!!!!!!!!



    everything in it just removed with all my customiztion !!!

    please i need urgent and fast help !


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    Answered on December 31, 2013 at 08:51 AM

    We deeply apologize for the inconveniences this may have caused

    We have not received more people reporting this kind of issues, so, it is possible that was a glitch from your side only. This usually happens if you open the form builder for the same form in two different browsers. And, the one you do not change also auto-saves and loses your changes. Unfortunately, if the changes you did reverted back, there is no way recover them.

    The solution is to get backups of your form time to time using the Clone Form feature.

    We have plans to find ways to prevent this from happening and make it possible to restore an old version of the form.