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    My forms were all cut off from the middle

    Asked by alinadrozdova on December 31, 2013 at 05:31 AM

    All three of the forms I have were somehow cut off at the same place on each form, at the "Appointment Details: Preferred Date and Time".  All the information that was under this is now gone.  One moment it was all there, next it was gone.  Do your systems, perhaps keep backups of the forms?

     

    Thank you for your time.

    My Forms all date and time next same
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    Answered by EliezerN on December 31, 2013 at 10:39 AM

    We deeply apologize for the inconveniences this may have caused.

    It was due to a recent update made to our system. Fortunately, it has been fixed already. Now, the most recommended thing is to rebuilt your form as the changes were reverted back and it is possible that we cannot recover them. Please accept our sinceres apologies for thi.

    Thanks