Email Notification not sending on edit

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    Asked on May 18, 2021 at 05:45 PM
    1. User selects a person from the field "Name of Attending"
    2. For testing, I choose "other" and set to my personal email
    3. Email recipient changes based on who was chosen from Name of Attending
    4. Name of Attending person receives notification with Edit button to approve form
    5. Get Page URL Widget (if contains 'edit') will show Approval Fields (these are not set to disabled) to Approver that clicked 'edit' button - this works
    6. Approver selects a single-choice option (approve/deny) and clicks submit
    7. Conditional logic should send a new email to a different email address when single-choice approval field is 'filled' - this is not working
    8. I also tried using Get Page URL > if contains 'edit' > send different email to the new address - this does not work either

    If I tried the new approval flow, it would require me to create a new hidden email field and then create a ton of additional conditions to swap in different email addresses based on what the user chooses based on a field called "Name of Attending"....currently we just change the email recipient based on who they choose in that Name of Attending dropdown.

    Thanks for looking into this!


  • Profile Image
    Answered on May 18, 2021 at 09:31 PM


    Try enabling the Email Notifications' Send on Edit.


    The Email Notification will only run on the initial submission if the Send on Edit is disabled. Enabling this option would send the Email Notifications on the initial submission and when an entry is edited.

    Give it a try and let us know how it goes.

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    Answered on May 19, 2021 at 10:28 AM

    Forgot about that, thank you so much!