What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downloading forms to PDF

    Asked by Doingoood on December 31, 2013 at 07:30 AM

    Hello,

     

    Since the new lay-out of your website I experience some challenges when downloading the forms to pdfs. I have seen that when I scroll through the forms online and then choose one to download, it downloads the previous form that I have opened and not the one that I have opened to download. 

    It also seems that some forms got lost online. In my e-mail I have found the newest forms but I can't find it again online.

     

    Thanks for your support.

     

    Regards and happy new year!

    Ineke

    find scroll thanks hello
  • Profile Image

    Answered by EliezerN on December 31, 2013 at 11:43 AM

    Hi Ineke,

    I made some tests from my account, but I was not able to reproduce the issue, I downloaded the form I wished and not the one I opened previously. So, in order to resolve that issue from your side make sure to clear your browser caches and cookies that may help. Here is how to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    We would appreciate if you open a separaed thread for your second question as it is different from the first one, that will help us to avoid any confusion.

    Thanks

  • Profile Image

    Answered by Doingoood on December 31, 2013 at 11:43 AM
    Hallo!
    Hartelijk bedankt voor je e-mail. Vanwege de feestdagen ben ik tot 6 januari 2014 beperkt bereikbaar. Uitsluitend voor dringende zaken kun je contact opnemen met Anneke Vermeulen via anneke@doingoood.nl of op werkdagen tussen 09.00 uur en 17.00 uur via +31 6 44318677.
    Hello!
    Thank you very much for your e-mail. Until 6 January 2014 I will have limited access to my e-mail. In case of urgent questions you can contact Anneke Vermeulen (Netherlands) via anneke@doingoood.nl or call on weekdays between 9 AM and 5 PM via +31 6 44318677.
    Hartelijke groet/ Kind regards,
    Doingoood volunteer work
    Ineke van Huuksloot
    ...