hwo can i stop the reactivation of my payment every month

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    Asked on June 22, 2011 at 09:59 AM

    please send me details on how can i stop paying for premum account every month?

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    Answered on June 22, 2011 at 11:55 AM

    Hi sharif149,

    I was able to confirm from our member database that you ar currently subscribed to a Free account. 

    If you mean you want to upgrade and want to know how to downgrade it later on, you simply need to click the Cancel button in your My Account Page. You can also contact us and we can cancel your paid subscription for you.

    Please let us know if you need further assistance. Thank you for your interest in JotForm!