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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cannot change incorrect email in profile

    Asked by rpiercephoto on December 31, 2013 at 09:05 AM

    I incorrectly entered an email address when the account was created.  Now when I go to edit the address in the profile settings it sends a confirmation email to the incorrect, non-existant address.

    The current, incorrect one is proercephoto@cox.net

    The correct one should be info@gsconvention2014.com

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    JotForm Support Manager

    Answered by Jeanette on December 31, 2013 at 12:57 PM

    I've opened a ticket for your request. You should get a notice on this thread once the issue is resolved

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    JotForm Support

    Answered by NeilVicente on January 02, 2014 at 11:33 AM


    You may now change your account's email address directly, without a need for confirmation.

    Best regards