What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing Questions

    Asked by mewersmann on January 03, 2014 at 02:14 PM

    To Whom it concerns,


    As I was looking at the Jot Form pricing. For the Premium package; is it 1,000 submissions in total or would it be 1,000 submissions per form that is created? Also, is a submission considered anytime that a form is filled out and the "Submit" button is clicked? Thanks for any detail that you can provide around the different pricing options. Thanks.



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    JotForm Support

    Answered by EltonCris on January 03, 2014 at 03:26 PM

    Hi Mark,

    All submissions limit are per month, your submissions counter resets to zero every first day of the following month. Please see below the definitions about the different types of submissions.

    Submission: When someone completes your form and submits it, that's a submission.

    Monthly Submissions: Number of submissions you received since the 1st day of this month. Free accounts are limited to 100 submissions per month.

    SSL Secure Submissions: Number of secure submissions (when you use https protocol on your form e.g. https://secure.jotform.com/form/11111111111) you received since 1st day of this month. Free accounts are limited to 10 secure submissions per month.

    Payment Submissions: Number of payment submissions you received since 1st day of this month. If you have integration with Paypal or any other payment gateways on your form, that's called a "payment submissions". Free accounts are limited to 10 payment submissions per month.

    Should you have further questions, let us know here. Regards!