What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Regarding the pricing, the number of subscriptions is per year or per month?

    Asked by Qudos on January 04, 2014 at 07:19 AM
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    Answered by KadeJM on January 04, 2014 at 11:50 AM

    Were you talking about how many subscriptions you had or can have per month or year? I am slightly confused because of the way your question is worded. Did you perhaps mean the number of Submissions you can receive on your account for your forms as in everytime someone submits data to you via one of your forms maybe?

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    Answered by Qudos on January 07, 2014 at 01:36 AM



    In your pricing plan, you talk about 10.000 submissions i.e and I don't if you can recieve 10.000 submissions per month or per year.

    By other hand, regarding the payment submissions, how many forms can you can receive per month or per year of this type of forms?

    Thank you.

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    JotForm Support

    Answered by ashwin_d on January 07, 2014 at 03:29 AM

    Hello Qudos,

    I am sorry for the confusion.

    All submission limits mentioned in our pricing plan is submissions per month. Please be noted that in paid subscription, we do not differentiate submissions based on the SSL or payment submissions. This differentiation is only in the free plan where you can receive up to 100 non secure, 10 secure / SSL or 10 payment submissions.

    In paid plans if you have 10,000 submission limits, you can receive up to 10,000 payment submission per month. Please be informed that the submission counter are reset on the first day of every month.

    Hope this answers your question.

    Thank you!