How can I have JotForm send the form results to another email address?

  • Profile Image
    monetblueeyes
    Asked on June 23, 2011 at 11:04 AM

    I have several forms I'd like to create using JotForms, one of which includes a data field that includes a field for a third-party user's email address.

    I'd ilke the data obtained from the person completing the form results to be sent to an email address that is specified in one of the data fields. 

    As the account manager I'd also like to receive a copy of the data in the form.  If I am unable to have data sent to a designated email adress as completed on the form and this is not doable in JotForms, can you recommend an application?

     

    Thank you.

     

  • Profile Image
    mliz
    Answered on June 24, 2011 at 06:57 AM

    Hi there,

    This is possible with JotForm with the use of Conditions please visit
    the link below for  a tutorial on how to accomplish this. A notification
    email can be sent to the email address specified in the data field.
    https://www.jotform.com/help/57-Conditional-Logic-on-Forms

    As an account manager you can also add a notification email alert to receive
    copy of the data in the form regardless of the email specified by the user.

    To do this:

    1. Click on "Setup & Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"

    3. Click on "Add New Email"



    4. Select "Notification" option and complete the wizard.




    At the bottom right corner of the wizard you can change the recipient email address.

     

    Hope this helps, let us know if you have any questions.

    Regards,
    Mliz

  • Profile Image
    monetblueeyes
    Answered on June 24, 2011 at 11:14 PM
    I think you are confused on what i want to accomplish.
    I want the data that is captured in the form results emailed to an address that is dactually designated in one of the answers that is one of the form questions and provided by the person completing the form. This email address would be different for every form completed. This is different from the notification email. Can JotForm accomplish this?

  • Profile Image
    mliz
    Answered on June 24, 2011 at 11:51 PM

    Hi,

    Sorry for the confusion this can be accomplished with the use of the Conditional
    Logic. To illustrate how this works I have created a sample form with a drop down
    field that includes a list of the email address a user can choose from. The
    notification is then sent out to the email address that the user has chosen.


    To set the condition:

    1. Open the form in JotForm

    2. Click on 'Setup & Embed' then select 'Conditions'

    3. In the Conditions Wizard select Send an Email after submission



    4. In the next window Add a new rule to send the notification to the
    corresponding email based on the user's selected data.



    Let us know if you have clarifications.

    Regards,
    Mliz

  • Profile Image
    abajan
    Answered on June 25, 2011 at 04:00 AM

    Hi monetblueeyes

    Actually, I had earlier posted a reply that detailed how to accomplish what you want but after posting, I saw my colleague's first post above and for some reason thought that it better fit your request. When I posted my reply, even though it was only up for a short time you should have received it in your inbox. Didn't you get it? Unfortunately, I don't have a copy of what I posted but I'll try to reconstruct it from memory as best as I can:

    Currently, there is a limitation in the Reply-To & Recipient Settings section of autoresponders that hopefully won't exist in future versions of the form builder's email alerts tool. As you rightly stated, the email address[es] [of both the referral and the friend who referred him/her] would be different for every form completed. And herein lies the problem because as you may have noticed, both the Sender Name and Sender Email fields of autoresponders are devoid of selectors (dropdown or otherwise) from which fields in the form can be chosen. I once tried to overcome this limitation by using the variable tags found in the Compose Email section of an autoresponse I was creating for a referral form but it didn't work. As soon as I hit Next, I was greeted with an E-mail address should be valid warning:


    So, I abandoned the project.

    However, yesterday after reading your post, it occurred to me that there's at least one way (possibly two) around this roadblock: Create two autoresponders: One going to the person who would have submitted the form and the other to the referral.

    Using your Provider Invitation to Join MBE -3 Day Trial form as an example, here's how to set it up:

    Load the form in the form builder and while on the Setup & Embed tab, click Email Alerts. By default, there is a notification already set to send submissions to the email address on record in your account settings. So, that pretty much covers one part of your requirements: "As the account manager I'd also like to receive a copy of the data in the form.":

     

    Creating the First Autoresponder
    Goes to the person who would have submitted the form

    1. Click Add New Email > Autoresponder Email > Next

    2. You should now be on the Reply-To and Recipient Settings page (titled "Provide Sender and Recipient Details") where you can leave the values in the Sender Name and Sender Email fields at their defaults (your name and email address) but it's better to replace the email address with noreply@jotform.com because some email systems will mark the message as spam when they detect a mismatch between the domain stated in the sender email and the actual domain from which the form was sent: jotform.com.

    3. Click Next to go to the Compose Email section of the autoresponder and replace the default subject with "Thanks for Your Referral, {fromyour}!" (without quotes)

     

    Creating the Second Autoresponder
    Goes to the referral

    1. Click Email Alerts > Add New Email > Autoresponder Email > Next

    2. Enter JotForm and noreply@jotform.com in the Sender Name and Sender Email fields respectively.

    3. For the Recipient E-mail, select Friend's Email Address

    4. Click Next and replace the default subject with "{toname}, {fromyour} has requested that a 3-Day Membership Pass & Invitation to Join MBE be sent to you!" (without quotes)


    Here is a modified clone of your form employing the method described above. Please clone and test it and let us know if it fulfills your requirements. (You will need three email addresses to test it. Temporary email addresses may be obtained from Mailinator.com.)

    Thanks.


    ~ Wayne