What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by vision2die4 on January 04, 2014 at 01:31 PM

    Hi, I'm looking for some urgent help. My form doesn't let me go past the first page, it's like it's frozen - the next button doesn't work - also the collapse button doesn't work.



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    Answered by vision2die4 on January 04, 2014 at 02:57 PM

    never mind i figured it out myself eventually - there were some buggy widgets i used in my form that stopped the buttons from working - i guess i just won't just those widets anymore


    p.s. if anyone else gets this problem and it's driving them nuts just delete some of the widgets you have put in until you figure out which widget is causing the problem

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    JotForm Support

    Answered by TitusN on January 04, 2014 at 04:14 PM


    Thank you for contacting us. 

    We are glad you found a workaround, but please help us understand the nature of the problem so that we may deliberate towards a solution: 

    Which widgets were causing this issue? 

    On which form was the challenge being experienced. 

    Thanks Again. :-)