Thankyou pages not working on Squarespace pages

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    elitetowncars
    Asked on January 05, 2014 at 09:22 AM

    Hello,

    My forms are not producing the Thank You page at the end of a submission and have not been for some months.

    Pages

     http://elitetowncars.com.au/booking/

     

    http://elitetowncars.com.au/quote/

     

    I have tried all 3 options for the Thank You pages.

     

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    elitetowncars
    Answered on October 29, 2015 at 08:04 AM

    So did anything end up resulting from this as I still have no thank you message on my business forms resulting in multiple submissions.

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    Welvin
    Answered on October 29, 2015 at 11:31 AM

    Our apologies. Please note that we've updated a few of our features in the form builder including the thank you settings as well as the embed options. Please try getting your form embed codes again. I would recommend our iframe method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks

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    elitetowncars
    Answered on February 15, 2016 at 02:44 AM

    Hi Still doesn't work.  The page scrolls all the way to the bottom of the page.  I cannot edit the HTML of the page as it is Squarespace.

    Please help as my customers get pissed of with it.

     

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    Welvin
    Answered on February 15, 2016 at 04:30 AM

    Our apologies. But we still do not have an update on this report. This is specific with Squarespace so I would suggest that instead of using the default or custom thank you message, use a custom thank you page in your website and redirect your users their after submission:

    http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page