What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Text boxes still not working

    Asked by BonnieIris on January 05, 2014 at 11:19 AM

    I asked a few weeks about lost text on all of my forms.  I was told it was fixed but then I had to re-do all of my forms.  I tried that but it is still not working properly. 


    When I make my form it looks like this:



    But then when I preview it or embed it in my website the text is gone:


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    JotForm Support Manager

    Answered by Jeanette on January 05, 2014 at 01:25 PM

    Actually, when I open the direct link  I show the text. Please clear your browser's cache to get a fresh look of the form.

    You might also need to replace the current embedded code in your webpage and grab a fresh code from our form builder

    Let us know if further assistance is needed