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  • Profile Image

    Why doesn't the widget "Take Photo" work in all browers?

    Asked by Rachel Smith on January 05, 2014 at 12:22 PM

    The url is http://www.pridesocks.com/Photo-Booth-s/1864.htm.  It works fine in Firefox and Safari but the actual camera does not show up in Chrome.  I noticed in some of the comments, this was an issue.  Will this be resolved or how do I fix it?  I attached a screen shot of the page in Chrome.

    Thanks!

    Page URL:
    http://www.pridesocks.com/Photo-Booth-s/1864.htm

    Screenshot
    all Comments www thanks resolved
  • Profile Image
    JotForm Support

    Answered by Welvin on January 05, 2014 at 02:37 PM

    Hi Rachel,

    The Take Photo Widget is working fine with Chrome. In fact, we advised to use Chrome when using this widget.

    I'm using Chrome 31.0.1650.63 m. Your form is working fine. From your screenshot, you do not allow the widget to use your camera. You should make sure to allow  it and make sure to choose the working camera from your computer:

     

    Thanks