My form no longer appears

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    Asked on January 05, 2014 at 12:24 PM

    My files are gone and no longer opens my form.

    How to recover?

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    Answered on January 05, 2014 at 02:47 PM

    You cannot find your form in the MY FORMS page because it is archived. And in order to unarchive it and view it in the My Forms page simply follow these steps:

    1. While in the MY FORMS page of your account select the Archive option.

    2. Then you will find the form there, select it.

    3. Finally click on Unarchive button.

    I hope this helps. Please inform us if you need further assistance with this inquiry.


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    Answered on January 07, 2014 at 06:43 PM
    Follow as instructed and everything worked
    2014/1/5 JotForm Support Forum