What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form no longer appears

    Asked by Ibmpe15 on January 05, 2014 at 12:24 PM

    My files are gone and no longer opens my form.

    How to recover?

    Page URL:

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    Answered by EliezerN on January 05, 2014 at 02:47 PM

    You cannot find your form in the MY FORMS page because it is archived. And in order to unarchive it and view it in the My Forms page simply follow these steps:

    1. While in the MY FORMS page of your account select the Archive option.

    2. Then you will find the form there, select it.

    3. Finally click on Unarchive button.

    I hope this helps. Please inform us if you need further assistance with this inquiry.


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    Answered by Ibmpe15 on January 07, 2014 at 06:43 PM
    Follow as instructed and everything worked
    2014/1/5 JotForm Support Forum