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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I added the incorrect email address

    Asked by kirtonroy on January 05, 2014 at 03:36 PM

    I was adding a contact form to a website for a client, I made and error and added her notification email address to an exsisting form belonging to another client.

    Now I am getting the notice email address is already in use, I cannot find where I can remove this address from the account settings. 

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    JotForm Support

    Answered by jonathan on January 05, 2014 at 07:27 PM


    You can change your account profile e-mail in the JotForm Account Profile page.


    1. Make sure you are logged in to your  kirtonroy Jotform account http://www.jotform.com/login

    2. Go to your account profile page or use this shortcut URL link https://www.jotform.com/myaccount/

    3. Look for the Email in the profile. Click Edit to change/update it.

    Hope this help. Inform us if you need further assistance.