LInk in the "Low Stock Alert" notification email is not working.

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    Asked on June 01, 2021 at 07:00 PM

    Hi -

    We just recieved an email stating our inventory on two products are low and to update our stock. The links on the email don't work and I can't figure out where to update the inventory/stock on my Jotform account. Thanks for the help!


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    Answered on June 02, 2021 at 01:05 AM

    I am sorry for the trouble caused to you. I did check email logs and the link to edit form on click of "Update Your Stock" link is not working. I am escalating this issue to our backend team.

    Please note that to change the inventory, you need to load your form in editor, edit the product, and then you will be able to change the inventory count from you "Stock" tab. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

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    Answered on June 02, 2021 at 11:00 PM
    Thank you Ashwin. This was very helpful!