What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found "This form is disabled."

    Asked by system65 on January 07, 2014 at 07:32 AM
    Form not found
    This form is disabled
     
    the purpose of my form is to let my visitor to subscribe on my web site to make some advertise deals with them..
    and i asked them for there NAME,EMAIL,PHONE-NUM,SOME INFO ABOUT THERE ADVICE ABOUT DEALS and the length of subscribe time .. that is all on my web site :
    http://www.imcc1.com/#!-/c1cnk
    Page URL:
    http://www.imcc1.com/#!-/c1cnk

    Screenshot
    email style size name
  • Profile Image

    Answered by samberl84 on January 07, 2014 at 07:52 AM

     Hello system65,

     

    If by anyway your form has been disabled it is very simple to enable it gain. Just login to your jotform account and go to My Forms. You will see your respective from name greyed out. Select your form name and click on 'More' option at the top and select 'Enable' as shown in below image. Your form will be enabled successfully.

    Regards,

    Sam 

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    Answered by jedcadorna on January 07, 2014 at 09:50 AM

    Hi,

    We are sorry for the inconvenience. Your form was disabled because our automatic phishing detector found your form to be suspicious. I have verified that the form is clean and re-activated your account. We are sorry for the trouble caused to you. 

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    Answered by imocarcel on June 26, 2015 at 03:48 PM
    I created a form of contact, was working perfectly this morning , Now This form is disabled , I wonder what I should do to solve this problem .
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    JotForm Support

    Answered by BJoanna on June 26, 2015 at 05:04 PM

    I have moved your question to separate thread and we will provide you an answer there shortly. 

    http://www.jotform.com/answers/597785 

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    Answered by Domingo  on April 09, 2016 at 07:19 PM

    Hello, my form it's disabled like in the first photo. Why?
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    JotForm Support

    Answered by Chriistian on April 10, 2016 at 01:29 AM

    Hi,

    I have moved your concern to a separate thread so we can respond to it properly. Please see here.

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    Answered by imaxxmerchandisingcom on April 14, 2016 at 05:33 AM

    Hi I think i have the same problem like the above, please help me..  thanks.

     

    here is my form URL : https://form.jotform.me/61042734397457

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    JotForm Support

    Answered by liyam on April 14, 2016 at 07:13 AM

    Hello imaxxmerchandisingcom,

    I have moved your concern to another thread in order to serve you better.  We will answer your concern there.

    Thanks.

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    Answered by umitbaykara on May 22, 2016 at 11:08 PM

    i have same problem, please help
     
  • Profile Image
    JotForm Support

    Answered by liyam on May 22, 2016 at 11:49 PM

    Hello umitbaykara,

    As the concern of the topic starter here has already been resolved, I have moved yours to a new thread. We will address your concern there.

    Thanks for your patience and understanding.

    All the best.

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    Answered by violet2667 on August 29, 2016 at 10:32 AM

    My form has been disabled as well!!!!

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    JotForm Support

    Answered by BJoanna on August 29, 2016 at 11:39 AM

    @violet2667

    I saw that you have opened another thread with the same issue. Considering that you have provided more details about your issue on your other thread, we will provide you an answer there shortly.

    https://www.jotform.com/answers/919227