The Skip page condition is not working

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    sohailakbar795
    Asked on June 02, 2021 at 06:44 PM

    I am trying to implement skip page condition but it's not working i have tried every way.

    Here is my form : https://form.jotform.com/211517557342454

    When you click on (Campervan Modell- Costa). A field of Number of drivers pop up than when i click on Driver 2 or Drivers 3 the skip page condition does not work and upon clicking on Driver 2 it should show only 2 pages but it shows 4 or 5.

    I have also attached screenshot of hide page conditions.

    If i apply only one condition for skip page. For example for Driver 1 than it will be working and if i add another condition for Drivers 2 or 3 than it will stop working.

    Let me know is it a bug or something else. Why i am constantly facing this error?

    Thanks for your help!


    Screenshot
  • Profile Image
    ezgikarakulah
    Answered on June 03, 2021 at 03:25 AM

    Hello,

    I’ve cloned your form to test it on my end. For your information, nothing has been changed in your original form.

    I realized that you hide some of the pages depending on the answers. You used to Skip To / Hide A Page hide condition to skip to another page but you should have used it skip to page condition instead. 

    Thus the most convenient method is using the Show / Hide Field. You can also hide multiple form fields at once.

    Please see the screencast below:

    • When in the Show / Hide Field section, select Hide Multiple on the Do dropdown list.
    • Then select the fields you want to hide by holding the Shift key on your keyboard. 

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    If you require any further assistance please let us know.

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    sohailakbar795
    Answered on June 03, 2021 at 04:40 PM

    I know about this condition but why hide page condition is not working. It should have worked even there is no error in logic.

    The condition which you have shown me to hide multiple fields it also does not work when we hide next button. I have added this condition you can check it. It is not working well.

    Here : https://form.jotform.com/211517557342454

    I would prefer to use hide condition here but i don't why that's not working.

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    Jovanne_A
    Answered on June 03, 2021 at 10:45 PM

    Hi,

    Please allow me some time to check on this and I will get back to you as soon as I have more information.

    Thank you.

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    Jovanne_A
    Answered on June 03, 2021 at 10:57 PM

    Hi,

    Could you please remove the existing Hide Page conditions and add these combined conditions instead?

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    You can check my cloned form here: https://form.jotform.com/211538203941955

    Please give it a try and let us know if this worked for you.

  • Profile Image
    sohailakbar795
    Answered on June 04, 2021 at 05:50 PM

    Yeah it worked now.

    Thank You so much!