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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Changing email address to receive notifications

    Asked by atoc.gina on January 07, 2014 at 02:00 PM

    I read the forum on changing your email address to be received at a new email address and I completed that and did receive the test emails at that address however when i go on my website and fill out the form and submit as a trial it still submits it to my old email and not the new one.  I have re-embedded the form etc and still no luck? What do I do now?

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    JotForm Support

    Answered by Welvin on January 07, 2014 at 04:05 PM


    Changing your account email address doesn't automatically change your form recipient email settings. You'll have to go through each form and change it from there. Follow this guide: Finding out E-Mail Address Used for Submission Notifications.