What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    upgrading account

    Asked by trevor scott on June 24, 2011 at 01:38 AM

    Hi if I sign up for the free account and hit the monthly limit of 10 submissions what will happen to the 11 submission?

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    JotForm Support

    Answered by NeilVicente on June 24, 2011 at 03:56 AM

    Hello Trevor,

    First off, we'd like to thank you for expressing interest in Jotform's services.

    A (registered) free account is limited to 100 regular submissions, 10 secure submissions and 10 payments, whichever comes first.

    Now, on to your primary question. If you hit the limit of 10 secure submissions per month, there will no longer be an 11th, 12th or so submission because the form will be disabled once it reaches any of the limits. It will show a message saying "Form Over Quota" and will no longer be accessible.

    Your forms will only be re-enabled when the counter resets, which is on the first day of the next month. You may also upgrade your account to enjoy a higher submissions limit. Please check our pricing page for more information about Premium and Professional packages.

    Hope this information sounds useful to you. Please feel free to search or ask around the forum if you have other questions in mind.


    Neil