Doubts on sale January 10

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    Asked on January 07, 2014 at 03:17 PM


    Hello, good afternoon I received an email from JotForm which has the promotion extendidade January.


    My plan is the premium and would like to upgrade to the economic price that is in prmoção is $ 99.15.


    Would this be worth?


    I can click on email and put my data and automatically be upgraded my account with this value up?


    I await a return.


    my email is


    My account is "economize"






    Leandro ALmeida

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    Answered on January 07, 2014 at 05:17 PM

    Hi Leandro,

    We have just cancelled and processed a partial refund for your premium-yearly subscription. Paypal refund usually takes 5 to 10 business days before it'd reached back to your account.

    To proceed with economy yearly subscription, please use the following URL.

    Feel free to let us know here if you have further questions or if you come across any issues with the economy upgrade.

    Thanks and Regards!

  • Profile Image
    Answered on January 07, 2014 at 05:21 PM


    Your premium yearly is near to its end, unfortunately Paypal does not allow us to processed a partial refund. This might be related to their limits for subscriptions older than 60 days. Anyway, you don't need to worry since we made sure your account is fine and active. Please go ahead with the economy subscription to subscribe.