- KoKoButta03Asked on June 24, 2011 at 05:46 AM
I can not see any of the forms I have created for the following website:
I have a form on the Request a Quote page, as well as the Contact Us page. Please advise on how to resolve this issue. Thank you in advance for your help.
- allanftdAnswered on June 24, 2011 at 07:13 AM
I have tried to view the forms in your website and was able to do so. Kindly try again and let us know if you can now see them also.
Thank you for using JotForm!
- JotForm SupportmlizAnswered on June 24, 2011 at 07:21 AM
Sorry but I was not able to replicate the issue mentioned.
I visited your site using Firefox and IE both the Contact and Request a Quote forms
were visible. This might be a temporary occurence, have you tried clearing the
browser's cache and cookies?
If you are still experiencing this problem kindly let us know the browser name and
version you are running.
Request a Quote:
Thanks for using JotForm.
- Ko-KoAnswered on June 26, 2011 at 06:40 AM
Thank you for your response. I tried clearing the browser cache and cookies, as suggested, and am still unable to view my forms. I am using Internet Exploer 9.
- Ko-KoAnswered on June 26, 2011 at 06:42 AMThank you for your response. I tried clearing the browser cache and cookies,
as suggested, and am still unable to view my forms. I am using Internet
- egegAnswered on June 26, 2011 at 07:39 AM
Hey ko-ko, I was able to recreate your problem and somehow, the script is not able to make the ajax call into the iframe in ie9. IE9 is a fairly new browser so i guess its safe to assume that this is a ie9 related problem. I'm filing a ticket about this, in the mean time, can you check with other browsers to see if you can work things out till we fix this? Thanks.
- JotForm SupportseyhunsAnswered on June 30, 2011 at 03:18 AM
Sorry for the late response. We have fixed the problem. You can check your page again.
Thank you for your patience.
- aromatrendzAnswered on May 10, 2012 at 12:54 PM
I'm also facing the same issue, the form created available for preview in my facebook page.
But no display on the 'tab'.
- AtacanCAnswered on May 10, 2012 at 02:45 PM
Can you please open a new thread and share your concern with us?
Thanks for your cooperation and understanding.