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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Hide Conditional Fields on PDF File

    Asked by pbsa on January 07, 2014 at 06:30 PM

    My form allows users the ability to open the PDF of their completed form.  However, my form has fields that are conditional based upon the User's answers.

    When I complete a form and open the PDF, all of the fields are shown - including those that were hidden from the user while they were completing the form.  How can I hide these from the PDF?


    Please advise and thanks.

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    JotForm Support Manager

    Answered by Jeanette on January 07, 2014 at 09:34 PM

    You can hide empty fields in your email alerts

    To do this, while having your form on Edit mode

    1. Click on Setup&Embed

    2. Click on Preferences

    3. Look for Hide Empty Fields on Emails and set the dropdownsmenu to "Enabled"


    Should you have more questions regarding to this, let us know.