What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    the html edit is not working

    Asked by mguzmandofic on June 24, 2011 at 06:41 AM

    The html edit is not working in my form 11730731516.

    What can I do?

    Thanks

    MG

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    JotForm Support

    Answered by liyam on June 24, 2011 at 07:36 AM

    Hello mguzmandofic,

    Thank you for posting and we apologize for your inconvenience.

    I have submitted a ticket to our developers to let them know of your situation.  We will let you know once this is fixed.

    Thank you for your patience and understanding.

    Sincerely,

    Liyam

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    Answered by allanftd on June 24, 2011 at 08:09 AM

    Hi mguzmandofic,

    I went to your form http://www.jotform.com/form/11730731516 and all I saw was a paragraph written in very small letters and words. If the HTML Text Editor toolbar is allegedly not working properly and you know a bit of HTML coding, you can use the HTML Mode instead by clicking the HTML  button in the toolbar. 

    I hope I understood your concern correctly. Let us know if you need further assistance.

    JOTFORM SUPPORT

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    Answered by sozofirm on June 24, 2011 at 10:00 AM

    The html edit is not working on all of our jotform paid accounts. We are unable to save a responder email or any other form of email sending the submission back to us.

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    Answered by serkan on June 24, 2011 at 10:33 AM

    it should be fixed now. Please refresh the page and try again.

    Thanks for reporting.