How can I log the location of where the form is submitted?

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    kieranlake
    Asked on June 06, 2021 at 07:49 PM

    Hello,

    I'm trying to log the location of where a forms being submitted without the user seeing this as a question and it only displaying in the Inbox submission without success.

    I've tried your Geolocation widget, it doesn't appear to record the location - I've checked to ensure the Google Maps API code is correct, and it is.

    I've tried your Geo Stamp widget, it doesn't appear to record the location either.

  • Profile Image
    Patrick_R
    Answered on June 06, 2021 at 09:48 PM

    Hello kieran! Please make sure that you've billing profile active on GMaps; without it the API key won't work. Here are the complete steps that you need to follow to generate this API key.

    If you still face issues after this; please pass us your form URL, we'll check your setup and get back to you.

    Thank you!

  • Profile Image
    kieranlake
    Answered on June 07, 2021 at 10:10 AM

    Hello Patrick,

    Thanks for your response, I've gone through the guide, however the location still isn't being logged.

    My form URL is: https://eu.jotform.com/211416570051343

    I look forward to hearing from you.

  • Profile Image
    Nik_M
    Answered on June 07, 2021 at 11:01 AM

    Please make the Geolocation widget visible and test the form again. You can also check the Get Visitor Location widget.