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kieranlakeAsked on June 6, 2021 at 7:49 PM
Hello,
I'm trying to log the location of where a forms being submitted without the user seeing this as a question and it only displaying in the Inbox submission without success.
I've tried your Geolocation widget, it doesn't appear to record the location - I've checked to ensure the Google Maps API code is correct, and it is.
I've tried your Geo Stamp widget, it doesn't appear to record the location either.
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Patrick_RReplied on June 6, 2021 at 9:48 PM
Hello kieran! Please make sure that you've billing profile active on GMaps; without it the API key won't work. Here are the complete steps that you need to follow to generate this API key.
If you still face issues after this; please pass us your form URL, we'll check your setup and get back to you.
Thank you!
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kieranlakeReplied on June 7, 2021 at 10:10 AM
Hello Patrick,
Thanks for your response, I've gone through the guide, however the location still isn't being logged.
My form URL is: https://eu.jotform.com/211416570051343
I look forward to hearing from you.
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Nikola JotForm SupportReplied on June 7, 2021 at 11:01 AM
Please make the Geolocation widget visible and test the form again. You can also check the Get Visitor Location widget.